What our members say about us

Our members are happy with our products and services provided by our staff. We are always striving to provide good products and services that our members can enjoy.

"Every new person to Australia who is about to open a bank account, I tell them about the Credit Union so they will join."
Heather, member of The Credit Union of Canberra

"I joined because of a recommendation. You are to be congratulated on all aspects of your business. Keep it up!"
Jonathon, member of The Credit Union of Canberra

"I chose the Credit Union because I like the personal service. Please do not change like all impersonal banks that would prefer its customers to use internet than to see them."
Philippa, member of The Credit Union of Canberra

"Your staff are very good with children."
Maurice, member of Snowy Mountains Credit Union

"I have been a member for more than 30 years. You are far more helpful and cheaper than a bank. And I appreciated your offers of assistance when we lost everything in the 2003 bushfire."
Melissa, member of Snowy Mountains Credit Union

"I have always been impressed by the staff. Why can't banks do the same?"
Tony, member of The Credit Union of Canberra

"The staff knew my name after about 3 visits and always treat me as a person."
Patricia, member of The Credit Union of Canberra

"The staff at Queanbeyan have been very helpful with all my banking needs. We banked with NAB before changing to you. Best thing we did. We know the difference."
Member of Snowy Mountains Credit Union

"Delighted customer transferred from Commonwealth Bank."
Norma, member of Snowy Mountains Credit Union

"Excellent rapport with your staff. Also pleased with your facility for drafts in foreign currencies."
Peter, member of The Credit Union of Canberra

"Appreciate the personal service much better than any bank. You are good for the local ACT region community."
Diego, member of The Credit Union of Canberra

"Since 1974, you have always been there for me. That is some record."
Beverley, member of The Credit union of Canberra

"Its nice to be greeted as if I am a long term friend. I was proud to win the ACT Tertiary Art prize (Photography) in 2002 which was sponsored by SERVICE ONE Members Banking. A welcome community involvement, many thanks!"
Andrew, member of The Credit Union of Canberra

"I would just like to say thank you for a great service, friendly and helpful staff. You leave the banks for dead."
Heather, member of The Credit Union of Canberra

"Credit Union is the only way to bank. They work with you."
Karen, member of The Credit Union of Canberra

"I had a personal loan about five years ago and was very happy with the loan payment and interest charged."
Norma, member of The Credit Union of Canberra

"I have dealt with many Banks and Credit Unions but the Credit Union has been the best experience I have happily had."
Mark member of The Credit Union of Canberra

"Very good service. I strongly support Credit Unions over Banks. They are more caring."
Karen, member of The Credit Union of Canberra

"I actively promote the Credit Union to my family and friends. I feel like part of 'the family'"
Robyn, member of The Credit Union of Canberra

"The staff are friendly and helpful at Tumut and Queanbeyan branches whish is just as important as products and services."
Member of Snowy Mountains Credit Union

"I got the best deal for my loan and banking needs from the SMCU."
Michael, member of Snowy Mountains Credit Union

"Staff and service at The Canberra Hospital are always pleasant and co-operative."
Chris, member of Hospitals Credit Union

"We have been members of the Credit Union since 1965 and are proud of that profession and courteous association."
Patrick, member of Hospitals Credit Union

"It is now 18 years since I switched to the Credit Union and have never had a days regret."
Member of The Credit Union of Canberra

"The staff at Snowy Mountains Credit Union have always been very understanding and courteous, and have offered financial assistance and advice. I have always recommended the Credit Union to everyone who have financial problems in trying to survive and to better plan for the future."
Ann, member of Snowy Mountains Credit Union