1-year intro
fixed home loan
6.19% pa 7.13% pa (comp rate)
Fixed rate car loan
9.40% pa 9.99% pa (comp rate)

60 month $5k+
term deposit

5.35% pa
 

Contact Us

SERVICE ONE Business Numbers

Australian Business Number 42 095 848 598
Australian Financial Services Licence Number 240 836
Australian Credit Licence Number 240 836
BSB 801 009
SWIFT code (for international money transfers) CUSCAU2SXXX

SERVICE ONE contact details

Contact us Use our online enquiry form
Email us This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone us
Mon - Fri: 8.00am - 5.30pm
Sat: 9.00am - 12.00pm
For overseas callers

1300 361 761
1300 361 761
+61 2 6215 7100
Visit us Locate a SERVICE ONE Branch
Fax us (02) 6215 7171
phoneLink
(24 hours account info)
1300 361 431
eLink Internet banking www.somb.com.au
Lost / Stolen Card Hotline
(Visa cards, MasterCards and rediCARDs)
Mon - Fri: 8.00am - 5.30pm
Sat: 9.00am - 12.00pm
After hours phone number
1300 361 761
1300 361 761
1800 224 004
Access Code Service Help Line
For lost or stolen Internet and telephone banking access codes, unauthorised use of phoneLink or eLink or security breach

Mon - Fri: 8.00am - 5.30pm
Sat: 9.00am - 12.00pm
 

1300 361 761
1300 361 761
 
Registered Office 75 Denison Street, DEAKIN ACT 2600
Write to us Locked Bag 1, DEAKIN ACT 2600
Compliments, suggestions and complaints Lodge online
rediATM locations Use the interactive locator on the rediATM website

Other useful contact details

CUNA Mutual Service Centre
For general insurance claims
1300 660 727
Cash Passport Help Line
For lost or stolen Cash Passports
1800 889 040 (Australia)
0800 555 5411 (Argentina)
0800 891 7948 (Brazil)
800 880 432 (Portugal)
0800 99 0517 (South Africa)
0800 0150401 (UK)
1 888 713 3424 (USA)
+1 954 838 8294 (other countries)
RediPOS Merchant Helpdesk
For RediPOS/EFTPOS support
1300 361 890
Card Services
For MyCard MasterCard support
1300 135 538
CGU Insurance
For travel insurance claims
1800 112 449