| Australian Business Number | 42 095 848 598 |
| Australian Financial Services Licence Number | 240 836 |
| Australian Credit Licence Number | 240 836 |
| BSB | 801 009 |
| SWIFT code (for international money transfers) | CUSCAU2SXXX |
| Contact us | Use our online enquiry form | ||
| Email us | This e-mail address is being protected from spam bots, you need JavaScript enabled to view it | ||
| Phone us Mon - Fri: 8.00am - 5.30pm Sat: 9.00am - 4.00pm Sun: 10.00am - 2.00pm For overseas callers |
1300 361 761 1300 361 761 1300 361 761 +61 2 6215 7100 |
||
| Visit us | Locate a SERVICE ONE Branch | ||
| Fax us | (02) 6215 7171 | ||
| phoneLink (24 hours account info) |
1300 361 431 | ||
| eLink Internet banking | www.somb.com.au | ||
| Lost / Stolen Card Hotline (Visa cards and rediCARDs) |
Mon - Fri: 8.00am - 5.30pm Sat: 9.00am - 4.00pm Sun: 10.00am - 2.00pm After hours phone number After hours phone number (for overseas callers) |
1300 361 761 1300 361 761 1300 361 761 1800 648 027 +61 2 8299 9101 |
|
| Access Code Service Help Line For lost or stolen Internet and telephone banking access codes, unauthorised use of phoneLink or eLink or security breach |
Mon - Fri: 8.00am - 5.30pm Sat: 9.00am - 4.00pm Sun: 10.00am - 2.00pm |
1300 361 761 1300 361 761 1300 361 761 |
|
| Registered Office | 75 Denison Street, DEAKIN ACT 2600 | ||
| Write to us | Locked Bag 1, DEAKIN ACT 2600 | ||
| Compliments, suggestions and complaints | Lodge online | ||
| rediATM locations | Use the interactive locator on the rediATM website | ||
| QBE Insurance MemberCare claims |
1300 660 727 | ||
| Cash Passport Help Line For lost or stolen Cash Passports |
1800 889 040 (Australia) 0800 555 5411 (Argentina) 0800 891 7948 (Brazil) 800 880 432 (Portugal) 0800 99 0517 (South Africa) 0800 0150401 (UK) 1 888 713 3424 (USA) +1 954 838 8294 (other countries) |
||
| RediPOS Merchant Helpdesk For RediPOS/EFTPOS support |
1800 655 204 | ||
| Card Services For MyCard MasterCard support |
1300 135 538 | ||