Read through the FAQs below. Eligibility to open an account? How much do I need to deposit to open an account? How do I manage my accounts? What fees are charged and how can I minimise them? How do I make deposits to my account? How do I make withdrawals from my account? How often will I receive information on my account?

Savings & Transactions Options Key Features FAQs

Eligibility to open an account?
SERVICE ONE Members Banking is a mutual financial services organisation and as such is owned by our members, each one of whom is a shareholder. Therefore, you must be our member to open an account. Find out more about becoming our member.^

How much do I need to deposit to open an account?
The value of the deposit required varies with each account. Please refer to the key features section or contact one of our friendly staff who will be happy to answer any questions you may have.

How do I manage my accounts?
You can manage your accounts and pay your bills electronically, through branch service, by cheque book - or any combination that suits you.

Our eLink (Internet) and Phonelink (telephone) banking services give you access to your accounts around the clock, every day of the year. This includes:

• checking the balance of your accounts
• paying bills via BPAY
• transferring funds between your Credit Union accounts
• transferring funds to other financial institutions
• listing your cheque book transactions
• Obtain interest earned for the last financial year
• Order your statements

What fees are charged and how can I minimise them?

SERVICE ONE Members Banking will show you how to manage your accounts with minimal fees. For example, we don't charge any fees for deposits, and if your average balance for the month is greater than $1,000 you will not be charged the $4 Membership Service fee.

Most withdrawals attract a $1 fee however our family members are entitled to 5 free monthly withdrawals if they have one of the following accounts holders:

Junior account
Student account
Pension Deeming account
Day to Day Savings balances between $1,000 and $2,000
Centrelink Receipients

See our fees and charges for more information.

How do I make deposits to my account?
You can arrange to make deposits to your account either by direct credit of payroll or other income, transfer from another savings or transaction account, Internet or telephone banking transfer, over the counter at one of our branches and with a Redicard at any branch of Australia Post which has a Bank@Post facility (fees apply). Find out more about these methods of deposit.

How do I make withdrawals from my account?
Accessing your money will depend on the particular features of your account. Please refer to the key features section for details. If you require more information on each facility please refer to the accessing your money section of the site.

How often will I receive information on my account?
Statements are issued monthly or six monthly. Duplicate statements can be requested at any time from one of our branches.

Account balances and statements are also available through our eLink and Phonelink banking services.

Decided on the account that's right for you?

Download form and return to your local branch.

Want to know more?

View our Savings Account & Member Chequing Product Disclosure Statement.
Find out more about accessing your funds.
Find out more about our current Interest Rates.

Want to try and save more?

Read our Budgeting Tips or use our online Budget Calculator.

Why not call and talk to us about your savings and transaction account requirements.

Get in touch by phone, fax, post or online