SERVICE ONE Members Banking

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FAQs

Read the key features below.
Term Deposits
Options/Features
FAQs

Eligibility to open a Term Deposit account
SERVICE ONE Members Banking is a mutual financial services organisation and as such is owned by our family members, each one of whom is a shareholder. Therefore you must be our member to open a term deposit account. Learn more about becoming our member.

How much do I need to deposit to open an account?
You can open an account with a minimum of $500.

How do I make deposits to my account?
You can make deposits to your Term Deposit account over the counter by either direct deposit or transfer from your savings account. Transfers will be accepted by fax or letter.

How do I make withdrawals from my account?
Your funds are available at the end of your chosen term. At the end of your chosen term you can prearrange to withdraw your money either by transfer to existing accounts, over the counter at our office, or cheque withdrawals via fax.

What happens at maturity?

    At maturity you can:
  • Automatically re-invest your funds for another term
  • Add extra funds
  • Withdraw all or part of the funds

How often will I receive information on my account?
Statements are issued monthly or six monthly. Duplicate statements can be requested at any time from our branches.

Account balances and statements are also available through our Internet and telephone banking services.

What if I want to invest longer than 60 months?
If you are in a position to invest for longer than 60 months, you may wish to consider alternative or complimentary investments that offer additional advantages. At SERVICE ONE Members Banking, we can refer you to a certified financial planner who would be happy to discuss your long term options with you. Please contact us to arrange a meeting at your convenience.

Decided on the Term Deposit that's right for you?

Apply using our easy online application form.
Term Deposit form Download form and return to your local branch.

Want to know more?

Read our Term Deposits Product Disclosure Statement.
Find out more about accessing your funds.
Find out more about our current Interest Rates.

Want to try and save more?

Read our Budgeting Tips or use our online Budget Calculator.

Why not call and talk to us about your term deposit requirements.

Get in touch by phone, fax, post or online

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